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Managed services are not new to the business world, but in recent years they have become much more popular, particularly in small to mid-sized businesses. It’s no secret technology has helped level the playing field; smaller companies can now survive and even thrive in the presence of corporate giants by creating new revenue streams and fostering existing growth.

How do they do this? Doing business is easier in the digital age when you can leverage mobile, cloud, and social platforms and harness data analytics. Today’s business technology innovations make it easier for savvy small and medium-sized businesses (SMBs) to work smarter, not harder, especially with managed IT services.

We’ve broken down seven compelling reasons managed IT services help businesses realize their growth objectives.

Managed IT Services Offer More Freedom for Your Business

As technology becomes more complicated, it makes sense for SMBs to leave this area of their operations in the hands of professionals. SMBs should focus on making money, not developing IT solutions internally. Managed Service Providers (MSPs) hire technicians with specialized skills in desktop support, security, networking, mobility, virtualization, and applications. SMBs can benefit from the expertise of these professionals without having to stay up-to-date with every technological change that comes along.

Dramatically Reduce Risks to Your Business with Managed IT Services

Data loss, breaches, malware, hacking, and natural disasters can easily break any business, but SMBs are particularly vulnerable. Most small business leaders are not IT experts. Managed IT services offer businesses the technology and the expertise required to mitigate risks. Should a situation arise, operational processes can be restored with the speed, resources, and skill required to protect and secure business assets.

Managed Service Plans Help You Take Control of Your IT Costs

Managed service plans can be tailored to fit your specific IT budget and requirements. Managed service providers can help you accurately predict and budget for IT maintenance costs. This allows you to spend more time focusing on and managing your core business goals. Choosing the right IT service provider can help ensure your company’s infrastructure is protected, maintained, and managed without you having to absorb catastrophic unforeseen costs.

Reduce IT Labor Costs for Your Business with IT Managed Services

Hiring and training IT staff is time-consuming and often times prohibitively expensive. Managed IT offers your business immediate access to highly skilled IT professionals who are ready and willing to help your business leverage and maintain the right technologies to remain productive, improve efficiency, and stimulate growth.

Control IT Costs

Take Advantage of Expert Assurance with a Managed IT Service Plan

Managed IT service plans are designed to offer you access to experts in all areas of your business’s technology. These experts provide services like help desk support and disaster recovery. Necessities like infrastructure management, firewalls, virus protection, WAN/LAN health monitoring, disaster recovery, scheduled on-site support, and much more are available to your business through a managed IT service partner—a partner that works hard to ensure your data is safe, secure, and accessible when you need it most.

Eliminate the Need to Fight IT Fires

If you’ve been engaged in a reactive struggle with technology issues, your struggle is at an end when you secure the services of an MSP. MSPs have toolsets at their disposal that can report on IT performance—even IT incidents—instantly and automatically. Remediation measures in such a scenario can begin immediately, resulting in improved efficiency. Most SMBs are shocked at how inefficient their prior systems were when they experience these services in action for the first time.

Significantly Reduce Downtime for Your Business with Managed IT Services

Amazingly, MSPs can track and begin remediation almost instantly for a known event. IT MSPs have access to robust tools that are also capable of heading events off before they even occur by predicting hardware failures based on trending and analytics. This allows remediation efforts to address potential failures before they happen, significantly reducing downtime for clients.

Greenbrier Technologies provides managed IT services through our industry leading Sentinel service. If you’re ready to save money on your IT costs and stop worrying about your technology problems, download the ebook below and let’s talk.

Finding the Perfect IT Partner

Melissa Martin

Melissa Martin


Melissa is the new kid on the block at Greenbrier Technologies & Electric. When she’s not tag teaming with her husband trying to wrangle and engage their two young daughters, you’ll find Melissa finding new and exciting ways to share GTE’s story and build relationships with folks in the “other” valley. The Greenbrier Valley may be the original home of GTE, but Melissa is quickly showing the team why the Shenandoah Valley is the place to be!


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When Greenbrier Communications was first established in the late 1990s by founder and current president Bill Lenherr, it was his goal to provide the Greenbrier Valley and surrounding region with a much needed local option for Internet service. By 2001, when Lenherr joined…

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